Terms of Service
Last Updated: April 19, 2025
Welcome! Before we begin, please read this.
By using our services—including visiting this website, enrolling in a program, or accessing our materials—you agree to these Terms of Service. If you don’t agree, please don’t use our services.
These Terms apply to all services, content, and materials offered by Elissa Lynn LLC (“we,” “us,” or “our”), whether you access them through our website, mobile apps, or other platforms.
Already working with us in another way?
These Terms don’t change any separate agreement you may have with us for other products or services.
We may update these Terms.
We reserve the right to change these Terms at any time. If we do, we’ll let you know—usually by email or a notice on our website. By continuing to use our services after an update, you agree to the new Terms. If you don’t agree with the changes, please stop using our services.
Have questions?
Reach out anytime at [email protected]. We’re here to help.
1. Services
When you enroll, we agree to provide you with burnout coaching for the length of time outlined at the time of purchase (this is referred to as the “Program”).
By joining the Program, you agree to follow the policies and procedures described in this agreement. These are part of what makes your experience effective and respectful for everyone.
2. Disclaimer
We want to be clear about what coaching is—and isn’t.
Elissa Lynn LLC is not acting as your agent, publicist, accountant, financial planner, attorney, therapist, or any other licensed professional. Coaching is not therapy or counseling. It’s a professional relationship designed to help you move forward in your life or career. We may support you by helping set goals, create action plans, brainstorm ideas, provide feedback, or offer tools and techniques that support your growth.
From time to time, guest coaches or collaborators may support the Program. They are carefully selected and aligned with our approach. Any personal information you share with them as part of the Program will also be treated as confidential, to the extent allowed by law.
Everything you share with us—and with any coaches supporting the Program—will remain private and protected to the fullest extent legally permitted.
3. Program Structure & Client Participation
Elissa Lynn LLC offers a variety of coaching programs and digital products designed to support your personal and professional transformation. Depending on what you’ve enrolled in or purchased, your experience may include:
- Burnout Coaching Curriculum delivered in weekly or module-based format, with worksheets to support implementation.
- Live Coaching Calls, such as bi-weekly private mentorship sessions, monthly group calls, or on-demand clarity sessions (as outlined in your program).
- Private 1:1 Messaging Access, available Monday through Friday (if included in your program).
- Rebalance Audio Program, a private, self-paced audio course designed to help you break free from overthinking, boost emotional intelligence, and take action—one 20-minute episode at a time.
- Other Digital Products, tools, or mindset resources designed to help you shift patterns and sustain results.
What We Ask of You:
To get the most from your experience, we ask that you:
- Show up on time for scheduled sessions. If you’ll be late, please notify us in advance. Sessions will be forfeited and not rescheduled if you arrive more than 10 minutes late.
- Give at least 24 hours’ notice if you need to cancel or reschedule a session. Missed appointments without sufficient notice are also forfeited.
- Engage honestly and fully. Our sessions and materials are a safe space for reflection, truth-telling, and aligned action.
- Honor your commitments. Follow through on the action plans you set for yourself, and take responsibility for your progress.
- Speak up if something’s not working. Coaching is a co-created experience. If you feel stuck or off track, let us know so we can help realign the process.
Whether you're working with us 1:1, participating in a group program, or using our digital tools, your engagement and mindset are key to your growth. We’re here to guide and support, but the results come from your commitment.
4. Terms of Sale
Some of our programs, courses, or tools (“Premium Services”) require payment to access. When you purchase one of these offerings, you agree to the following terms:
4.1 Pricing and Payment Options
The price for each program or product is listed at the time of purchase. You may choose to:
- Pay in full upfront, or
- Use a payment plan (if available).
4.2 Payment Plans
If you choose a payment plan, you authorize Elissa Lynn LLC to automatically charge your chosen payment method at the agreed intervals until all scheduled payments are complete.
To avoid disruption, it’s your responsibility to make sure your billing information is accurate and up to date throughout the duration of your plan.
4.3 Accepted Payment Methods
We only accept valid payment methods through our site or designated third-party processors. By submitting your payment, you confirm that:
- You’re authorized to use that payment method, and
- You give us (or our processor) permission to charge it for the total amount due.
If your payment method is declined or can’t be verified, your access may be paused or canceled until the issue is resolved.
5. Termination
Elissa Lynn LLC is dedicated to creating a respectful and empowering experience for everyone in our programs.
We reserve the right to limit, suspend, or terminate your access to any program or service—without a refund or forgiveness of remaining payments—if:
- You violate these Terms, or
- You behave in a way that is disruptive, abusive, or damaging to the experience of others or the integrity of the program.
If you decide to withdraw from a program early, no refunds will be issued, and you remain responsible for completing all remaining payments under your plan.
6: Refunds & Payment Responsibility
When you enroll in a program or purchase a product, you are committing to the full payment amount, whether you choose to pay in full or through a payment plan.
To clarify:
- Payment plans are not monthly memberships or subscriptions. They are simply a way to split up the total cost over time.
- By enrolling, you agree to pay the entire program fee, regardless of your level of participation or completion.
- No refunds will be issued under any circumstances, including if you choose to withdraw from the program early.
This policy is in place to support fairness, uphold program integrity, and maintain the quality of experience for all clients.
7. Confidentiality
This Agreement serves as a mutual non-disclosure agreement between you (the Client) and Elissa Lynn LLC (the Company).
Both parties agree to keep all personal, professional, and sensitive information shared throughout the program strictly confidential unless explicit permission is given to share it. This includes any materials, strategies, conversations, or other details exchanged during coaching sessions, messaging, or digital communications ("Confidential Information").
Confidential Information:
- Includes anything shared in connection with the program that is not publicly available
- Does not include information obtained legally from a third party or that becomes public through no fault of either party
Both parties agree to protect this information with the same level of care they would use to protect their own confidential information—and never less than a reasonable standard.
If Elissa Lynn LLC wishes to share your results, testimonials, or feedback publicly, we will ask for your written permission first.
If you're participating in a group program, community, or group call, you also agree to keep anything shared by other participants strictly confidential. Creating a safe and respectful environment is essential to everyone’s growth.
Confidentiality survives the end of the program. Even after your participation ends, neither party may share private information shared during the term of this agreement.
8. Compelled Disclosure of Confidential Information
If you are ever legally required to disclose any Confidential Information (for example, through a subpoena or court order), you agree to:
- Promptly notify Elissa Lynn LLC before making the disclosure, and
- Provide any information or support that may help us take steps to protect the confidentiality of that information (such as seeking a protective order).
This ensures both parties have a chance to maintain privacy, even when legal obligations arise.
9. Non-Disclosure & Use of Company Materials
All materials provided to you through any Elissa Lynn LLC program, course, or service are proprietary and copyrighted. These resources are created specifically for our clients and are for your personal use only.
By enrolling, you agree that:
- You are granted a single-user license to access and use the materials for your own personal development.
- You may not copy, share, reproduce, distribute, or sell any of the materials without our prior written consent.
- You may not use any content, exercises, tools, or frameworks from our programs in your own business, coaching, or professional offerings.
All intellectual property—including course content, worksheets, tools, and program frameworks—remains the sole property of Elissa Lynn LLC. No license is granted or implied beyond your personal use.
If we determine that you have violated or are likely to violate these terms, we may seek injunctive relief (a legal order) to stop unauthorized use and protect our work.
10. Non-Disparagement
Both you (the Client) and Elissa Lynn LLC agree to maintain a respectful relationship throughout and after the program.
You agree not to make any false, negative, or disparaging remarks—whether public or private—about the Company, its team members, or its services. Likewise, the Company agrees not to make any false or disparaging remarks about you or your relationship with us.
This helps preserve trust and professionalism for everyone involved.
11. Indemnification
By participating in our programs or services, you agree to indemnify and hold harmless Elissa Lynn LLC, its employees, contractors, partners, and affiliates from any claims, losses, damages, or legal expenses that arise from your actions or participation.
This includes:
- Any misuse of the materials
- Decisions or actions you take based on coaching or content
- Violations of this agreement
You also agree to cover any legal costs or judgments resulting from claims made against you related to your participation, unless the Company states otherwise in writing.
12. Dispute Resolution
We are committed to resolving any issues with integrity and professionalism.
If a disagreement arises, both you (the Client) and Elissa Lynn LLC agree to first attempt to resolve the matter through good-faith communication.
If we’re unable to resolve the issue informally, the dispute will be submitted to binding arbitration in Maricopa County, Arizona. The arbitration will:
- Begin within 90 days of the initial arbitration request
- Be conducted in or near Scottsdale, Arizona
- Require both parties to cooperate in exchanging information and working toward a resolution within the 90-day timeframe
The arbitrator’s written decision—including any award of legal fees or costs—will be final, binding, and enforceable in any court of appropriate jurisdiction. It will not be subject to appeal or judicial review.
13. Governing Law
This Agreement is governed by the laws of the State of Arizona, without regard to conflict of law rules.
14. Entire Agreement & Amendments
This Agreement represents the entire understanding between you (the Client) and Elissa Lynn LLC regarding your participation in our programs and services. It overrides any prior verbal or written conversations, emails, or agreements related to the same subject.
No prior interactions—such as past communications, habits, or industry norms—may be used to alter or reinterpret the terms of this Agreement.
Any updates or changes to this Agreement must:
- Be made in writing,
- Clearly outline the amendment, and
- Be signed by both parties to be valid.
Section titles are provided for clarity and convenience only; they do not affect the meaning of any part of this Agreement.
15. Counterparts & Electronic Signature
This Agreement may be signed electronically and in counterparts. That means:
- Each signed copy (even if scanned or sent by email) is legally valid
- All copies together count as one complete agreement
No physical signature is required to make this Agreement binding.
16. Severability
If any part of this Agreement is ever found to be invalid, illegal, or unenforceable, the rest of the Agreement will still remain valid and in effect. Only the specific unenforceable clause will be excluded or modified as required by law.
17. Waiver
If Elissa Lynn LLC chooses not to enforce any part of this Agreement at any time, that does not waive our right to enforce it in the future. The same applies to you as the Client.
18. Assignment
This Agreement may not be transferred or assigned to another person or party without written permission from both you and Elissa Lynn LLC.
19. Force Majeure
We are not responsible for any delay or disruption in services caused by circumstances beyond our control. This includes, but is not limited to: natural disasters, illness, pandemics, war, strikes, power outages, internet failures, or government actions.
If such an event occurs, the affected obligations will be paused and resumed as soon as reasonably possible—without penalty or liability.
20. Client Responsibility & No Guarantees
Your results are ultimately up to you.
While Elissa Lynn LLC is here to support, guide, and empower you, your progress and results depend on your own participation, effort, and follow-through.
You understand and agree that:
- You are 100% responsible for your own results.
- The Company makes no guarantees—verbally or in writing—about outcomes, earnings, or performance.
- Each client’s experience will vary based on many personal factors, including commitment, background, and readiness.
21. Testimonial Consent
If you voluntarily choose to provide a testimonial, you give Elissa Lynn LLC permission to use your first name, photo, and/or video for promotional purposes (e.g. on our website, social media, or in marketing materials), unless you request otherwise in writing.
We will never mention your company name or any identifying business details without your explicit consent.
22. Client Expectations
To maintain a respectful and high-integrity coaching environment, clients agree to the following:
a. Conduct yourself with professionalism, ethics, and personal responsibility
b. Uphold the reputation of Elissa Lynn LLC and the coaching profession as a whole
c. Represent your qualifications truthfully—no misrepresentation or exaggeration
d. Avoid making claims or promises that cannot be guaranteed or backed up
e. Immediately notify Elissa Lynn LLC if any situation arises that could cause conflict, legal issues, or reputational harm
f. Stay committed to your growth—do the work, attend sessions, and take ownership of your outcomes.
Privacy Policy
Last Updated: April 19, 2025
Elissa Lynn LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, use our services, or interact with us in any way.
By using our website, services, or digital products, you agree to the terms outlined below.
1. Information We Collect
We collect information from you in the following ways:
Information You Provide Directly
This may include:
- Name, email address, phone number, mailing address
- Billing details (credit/debit card, billing address)
- Profile details such as date of birth, occupation, or photo (if voluntarily provided)
- Any messages, comments, or testimonials you choose to share
- Responses to surveys, forms, or coaching exercises
Information We Collect Automatically
When you visit our website or use our services, we may automatically collect:
- IP address, browser type, pages visited, and timestamps
- Device information (mobile/desktop, operating system)
- Site usage data (links clicked, navigation behavior)
We may use cookies and similar tracking tools to enhance your experience. You can adjust your browser settings to reject cookies, but doing so may affect how our website functions for you.
Information from Other Sources
If you log in or interact with us via a third-party platform (like social media), we may collect publicly available information from that account, such as your name or profile photo, according to that platform’s privacy settings.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our coaching programs, services, and website
- Communicate with you about your purchases, appointments, or account
- Respond to questions or provide customer support
- Send updates, resources, or promotions related to our offerings (you can opt out anytime)
- Process payments and send confirmations or receipts
- Analyze how our site and services are being used
- Customize content and marketing based on your interests
- Comply with legal or regulatory requirements
- Any other purpose with your explicit consent
3. Sharing Your Information
We do not sell your personal information.
We may share your data with:
- Trusted service providers who help us run our business (e.g., payment processors, email providers, virtual assistants).
- Legal or regulatory authorities, if required by law.
- Successors or business partners, in the event of a merger or business transfer.
- With your permission, such as when publishing a testimonial.
4. Your Choices
You can:
- Access or update your information by logging into your account or contacting us directly
- Request to delete your account by emailing us at [email protected]
- Unsubscribe from promotional emails by clicking the unsubscribe link or emailing us
Please note that we may retain some information for legal, tax, or administrative reasons.
5. Security
We use reasonable security measures to protect your personal information from unauthorized access, misuse, or loss. However, no system is 100% secure. By using our services, you acknowledge that you provide information at your own risk.
6. Analytics and Advertising
We may use third-party services (like Google Analytics or Facebook Ads) to help us understand how visitors use our website and to show relevant promotions. These tools may collect data through cookies or similar technologies.
You can learn more about interest-based ads or opt out by visiting www.aboutads.info/choices.
7. Social Sharing
If you use social sharing features on our site (like sharing a page on Facebook), please know that your interactions are governed by that platform’s own privacy policy. We do not control how those third-party sites use your data.
8. International Visitors
We are based in the United States. By using our services or sharing your information with us, you consent to your data being transferred to and processed in the U.S. and governed by U.S. law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make changes, we’ll update the “Last Updated” date at the top. For significant updates, we may also notify you directly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
📧 [email protected]